Surviving Dreaded Conversations How to Talk Through Any Difficult Situation at Work

Author: Donna Flagg
Publisher: McGraw Hill Professional
ISBN: 0071632492
Format: PDF
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The essential guide for managers and professionals dealing with difficult workplace conversations Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.

Surviving Dreaded Conversations

Author: Donna Flagg
Publisher: Peter Gbolagade Akintunde
ISBN: 9780071636
Format: PDF
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The essential guide for managers and professionals dealing with difficult workplace conversations "Surviving Dreaded Conversations" gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it's firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, "Surviving Dreaded Conversations" is packed with practical advice to help professionals get through the rough spots in the workplace.

Difficult Conversations

Author: Douglas Stone
Publisher: Penguin
ISBN: 0143118447
Format: PDF, Mobi
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The authors cover difficult situations in both personal and professional life.

You re Doing It Wrong

Author: Lee Thornton
Publisher: Simon and Schuster
ISBN: 1440545243
Format: PDF, ePub, Docs
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Not Getting the Results You Want? Probably Because You're Doing It Wrong! You brush your teeth twice a day. You serve red wine at room temperature. You treat stains on whites with bleach. You're doing everything by the book, so it must be fine, right? Wrong! From drinking coffee and tipping at restaurants to riding your bike and treating your hangovers, years of bad advice and common misconceptions have led to a lifetime of erroneous doings. Even the simplest, most common tasks are done incorrectly every day by almost everyone, and chances are - whatever you're doing - you're doing it wrong too. But it's okay. You're Doing It Wrong! will teach you how to do it all right.

The Conversation

Author: Angelo E. Volandes
Publisher: Bloomsbury Publishing USA
ISBN: 1620408546
Format: PDF
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Harvard Medical School physician Angelo Volandes offers a solution to traumatic end-of-life care: talking, medicine's oldest and least technological tool in the proverbial black bag.

Surviving Your Serengeti

Author: Stefan Swanepoel
Publisher: John Wiley & Sons
ISBN: 9781118008591
Format: PDF
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Praise for SURVIVING YOUR SERENGETI "One of a kind. You'll actually know more about yourself after you read this book."—KEN BLANCHARD coauthor of The One Minute Manager® and Leading at a Higher Level "Beautifully illustrates nature's basic survival strategies—and how they help you create a sense of meaning and purpose."—SUSAN SCOTT New York Times bestselling coauthor of Fierce Conversations 7 Questions This Book Tackles 1. Are you experiencing a challenge that you wish to overcome? 2. Do you want to discover your hidden survival skills? 3. Do you have a goal you have yet to achieve? 4. Would you like to discover your instinctive strengths? 5. Can you benefit from problem-solving thinking? 6. Do you know someone who has potential to excel? 7. Are you looking for a positive message to share?

Mom I m Not a Kid Anymore

Author: Sue Sanders
Publisher: The Experiment
ISBN: 1615191712
Format: PDF, ePub, Docs
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Raising a preteen can sneak up on you. Best friends can turn into crushes—or bullies—overnight, and suddenly everything you do is so embarrassing. Connecting with someone who not so long ago was your baby and now only responds in shrugs and eye-rolls is difficult, but open, respectful communication is exactly what a preteen needs. In Mom, I'm Not a Kid Anymore, Sue Sanders guides by example, in 25 conversations and moments she has shared with her daughter, Lizzie. Everything is fair game: •“Tell me about your mean girl.” •“You and Dad do that?” •“When can I get Facebook?” •“Do you believe in God?” •“I got a 3 on my essay.” •“You wouldn't understand“ As Lizzie figures out who she is and Sue does her best to keep up, the conversations and milestones are sometimes unexpected, sometimes awkward, but always honest. With refreshing wit, candor, and self-awareness, Sanders reminds us to trust our intuition, keep an open mind, and answer those questions we can to help our preteens navigate growing up—and maybe learn a thing or two about ourselves in the process.

Plan B

Author: Charnan Simon
Publisher: Darby Creek
ISBN: 0761371699
Format: PDF, ePub, Docs
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Is this happily ever after?Lucy has her life planned out: she'll graduate and then join her boyfriend, Luke, at college in Austin. She'll become a Spanish teacher and of course they'll get married. So there's no reason to wait, right? They try to be careful. But then Lucy gets pregnant. Now, none of Lucy's options are part of her picture-perfect plan. Together, she and Luke will have to make the most difficult decision of their lives.

How to Tell Anyone Anything

Author: Richard S. Gallagher
Publisher: Amacom Books
ISBN: 0814410154
Format: PDF, Mobi
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No one likes to be criticized. But when feedback is necessary--whether it's with a boss, someone we manage, or another co-worker--it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others,How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative, problem-solving sessions.

Discussions that Work

Author: Penny Ur
Publisher: Cambridge University Press
ISBN: 0521281695
Format: PDF, ePub
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Fifty practical activities to produce a genuine and enthusiastic exchange of ideas.