Perspectives on Cognitive Dissonance

Author: R. A. Wicklund
Publisher: Psychology Press
ISBN: 1135060053
Format: PDF
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Published in 1976, Perspectives on Cognitive Dissonance is a valuable contribution to the field of Social Psychology.

Cognitive Dissonance

Author: Joel Cooper
Publisher: SAGE
ISBN: 184920344X
Format: PDF, ePub, Docs
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'Dr. Joel Cooper has been at the very forefront of research on dissonance theory for decades now. In this book, he provides a brilliant and engagingly-written review of the 50-year history of dissonance research and a masterful account of the ensuing developments in the theory. The book will be an outstanding resource for readers familiar with dissonance research and an enlightening introduction for those who are not' - Professor Russell H. Fazio, Ohio State University Why is it that people who smoke continue to do so knowing how bad it is for them? What drives people to committing adultery even though they inherently believe this is wrong? What's the outcome of this contradiction in the mind? Cognitive dissonance has been an important and influential theory since Leon Festinger published his classic work in 1957. It is known by every social psychologist, most psychologists of any stripe, and the lay public, making its way into such mainstream publications as The New York Times with increasing frequency and accuracy. Ultimately, dissonance has become one of the most popularly known expressions of social psychological insights, making its way into the literature in consumer, health and economic behavior, and has become a frequently used explanation of political behavior in the popular press and magazines. In marking the 50th anniversary of the theory's inception, Joel Cooper - arguably the scholar most associated with dissonance research in the past few decades - has presented a beautiful, modern and comprehensive analysis of the state of dissonance theory. This book charts the progress of dissonance theory, assessing its impact not only within our understanding of psychology but in everyday experiences as well. It should be important reading for students in social psychology, either undergraduate or graduate, but equally relevant to a host of other readers who need to understand or share the same passions for appreciating the significance of cognitive dissonance in the human psyche.

Cognitive Dissonance

Author: Judson Mills
Publisher: Amer Psychological Assn
ISBN: 9781557985651
Format: PDF
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Tell any smoker that his habit is unhealthy, and he most likely will agree. What mental process does a person go through when he or she continues to do something unhealthy? When an honest person tells a "white lie," what happens to his or her sense of integrity? If someone must choose between two equally attractive options, why does one's value judgement of the options change after the choice has been made? In 1954 Dr. Leon Festinger drafted a version of a theory describing the psychological phenomenon that occurs in these situations. He called it cognitive dissonance: the feeling of psychological discomfort produced by the combined presence of two thoughts that do not follow from one another. Festinger proposed that the greater the discomfort, the greater the desire to reduce the dissonance of the two cognitive elements. The elegance of this theory has inspired psychologists over the past four decades. Cognitive Dissonance: Perspectives on a Pivotal Theory in Social Psychology documents the on-going research and debate provoked by this influential theory.

The Persuasion Handbook

Author: James Price Dillard
Publisher: SAGE Publications
ISBN: 1452261598
Format: PDF
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The Persuasion Handbook provides readers with cogent, comprehensive summaries of research in a wide range of areas related to persuasion. From a topical standpoint, this handbook takes an interdisciplinary approach, covering issues of interest to interpersonal and mass communication researchers as well as psychologists and public health practitioners. Persuasion is presented in this volume on a micro to macro continuum, moving from chapters on cognitive processes, the individual, and theories of persuasion to chapters highlighting broader social factors and phenomena related to persuasion, such as social context and larger scale persuasive campaigns. Each chapter identifies key challenges to the area and lays out research strategies for addressing those challenges.

Integrating Perspectives of Cognitive Dissonance and Coping Theories Into an Understanding of the Causal Sequence Between Emotional Labour Emotional Dissonance and Job Burnout

Author: Aaron Wijeratne
Publisher:
ISBN:
Format: PDF, ePub, Mobi
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Customer service-based employees act as an interface between the consumer and the organisation using managed emotional display which is known as emotional labour. While much research into emotional labour has been conducted over the last three decades, disagreement persists regarding the consequences of emotional labour on employee well-being, ranging from job satisfaction to job burnout. Conflicting empirical findings suggests there is much to be understood regarding the impact of emotional labour on employee well-being, particularly the differential impact of the two types of acting associated with emotional labour: surface acting (faking emotional display) and deep acting (trying to manufacture 'authentic' emotional display) and the function of emotional dissonance (stressor). This research examines the employee processes and mechanisms used by University Student Services staff to manage the experience of emotional dissonance during the process of performing emotional labour (specifically, surface acting). This research presents and tests a theoretically derived model of emotional labour that integrates components of coping and cognitive dissonance theories that assists in explaining how employees may manage the affective consequences of emotional labour. Adopting a mixed methods approach, this research includes three sequential phases. The first stage is a qualitative evaluation of the constructs within the theoretical model within the applied setting of Higher Education Student Services. The second stage involves two phases of data collection to develop and test emotional labour focused measures of behavioural disengagement and effort justification (cognitive dissonance theory), as well as a measure of emotional dissonance. The third and final stage tests the proposed model within the applied setting using the scales developed in stage two of the research. Study 1- A qualitative evaluation of the theoretical model using semi-structured interviews on a sample of Student Services employees (n=18). This study is also used to inform item selection and development for Study 2. Study 2- Stage 1: An assessment of the theoretically derived measurement models for emotional dissonance, behavioural disengagement, and effort justification using SEM techniques on a sample of customer service-based employees (n= 355). Stage 2: A confirmation of the measurement models on a sample of customer service-based employees (n= 154). Study 3- A test of the theoretical model using SEM and regression-based techniques using a sample of Student Services employees (n= 175). The scales developed in Study 2 are used in this phase of the research. The results supported the proposed mediating relationship of emotional dissonance between surface acting and job burnout suggesting that the negative affective state is central to determining the nature of job outcomes associated with emotional labour. The findings also indicated that employees who engage in the cognitive reappraisal mechanisms of behavioural disengagement and effort justification are able to manage the level of emotional dissonance they experience when surface acting. This finding illustrates the salience of individual differences in managing the consequences of emotional labour and contributes to clarifying the complex relationship between emotional labour and burnout. Finally, preventive coping was the only individual coping style found to predict the choice of emotional labour based acting (deep acting). This research demonstrates the importance of understanding intrapersonal processes in determining individual responses to emotional labour-based role demands and, in part, helps to clarify the nature and management of emotional dissonance, its measurement and its impact on employee burnout.

Handbook of Motivation and Cognition Across Cultures

Author: Richard Sorrentino
Publisher: Elsevier
ISBN: 9780080560007
Format: PDF
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In recent years there has been a wealth of new research in cognition, particularly in relation to supporting theoretical constructs about how cognitions are formed, processed, reinforced, and how they then affect behavior. Many of these theories have arisen and been tested in geographic isolation. It remains to be seen whether theories that purport to describe cognition in one culture will equally prove true in other cultures. The Handbook of Motivation and Cognition Across Cultures is the first book to look at these theories specifically with culture in mind. The book investigates universal truths about motivation and cognition across culture, relative to theories and findings indicating cultural differences. Coverage includes the most widely cited researchers in cognition and their theories- as seen through the looking glass of culture. The chapters include self-regulation by Tory Higgins, unconscious thought by John Bargh, attribution theory by Bernie Weiner, and self-verification by Bill Swann, among others. The book additionally includes some of the best new researchers in cross-cultural psychology, with contributors from Germany, New Zealand, Japan, Hong Kong, and Australia. In the future, culture may be the litmus test of a theory before it is accepted, and this book brings this question to the forefront of cognition research. Includes contributions from researchers from Germany, New Zealand, Japan, Hong Kong, and Australia for a cross-cultural panel Provides a unique perspective on the effect of culture on scientific theories and data

Cognitive Consistency

Author: Bertram Gawronski
Publisher: Guilford Press
ISBN: 1609189469
Format: PDF, ePub
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This volume provides an overview of recent research on the nature, causes, and consequences of cognitive consistency. In 21 chapters, leading scholars address the pivotal role of consistency principles at various levels of social information processing, ranging from micro-level to macro-level processes. The book's scope encompasses mental representation, processing fluency and motivational fit, implicit social cognition, thinking and reasoning, decision making and choice, and interpersonal processes. Key findings, emerging themes, and current directions in the field are explored, and important questions for future research identified.

The Psychology of Marketing

Author: Gerhard Raab
Publisher: CRC Press
ISBN: 1317018702
Format: PDF, Kindle
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This comprehensive guide to both the theory and application of psychology to marketing comes from the author team that produced the acclaimed Customer Relationship Management. It will be of immeasurable help to marketing executives and higher level students of marketing needing an advanced understanding of the applied science of psychology and how it bears on consumers; on influencing; and on the effective marketing of organizations themselves, as well as of products and services. Drawing on consumer, management, industrial, organizational, and market psychology, The Psychology of Marketing's in-depth treatment of theory embraces: ¢ Cognition theories. ¢ Personality, perception and memory. ¢ Motivation and emotion. ¢ Power, control, and exchange. Complemented by case studies from across the globe, The Psychology of Marketing provides a trans-national perspective on how the theory revealed here is applied in practice. Marketers and those aspiring to be marketers will find this book an invaluable help in their role as 'lay psychologists'.

Motivational Science

Author: Edward Tory Higgins
Publisher: Psychology Press
ISBN: 9780863776960
Format: PDF, ePub
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The reader begins with an original paper by the editors that introduces the social-personality perspective on motivational science and provides an integrated review of empirical and theoretical contributions. Major issues in motivational science are identified that form the basis for the organization of the book. Each section of the book also has a brief introduction, suggested additional readings, and questions for discussion.